Thursday, April 25, 2013

Clerical, customer service internship in Education

By Roderick Francis

In March, I started my internship with the AmeriCorps Organization at the Hayward Unified School District. It is a great opportunity for me to be a part of a program that helps and educates the community. I recently had the chance to be a part of an awards ceremony honoring the young black men who are excelling academically and in community service.

My assignment was to contact the parents of the students receiving awards. I made calls, logged in information such as current address, student name corrections, and sent out e-mails concerning the event to parents.

I separated the students into two categories--striving students, learners who are improving their grades and--thriving students, pupils who maintain a B average or higher.

I had the opportunity to work on programs and flyers for the event-using publisher. I even gave a presentation about nutrition at a health fair for the elementary school students. In the coming weeks, I will be learning some new programs and applying for positions in the district.

Overall, it is a wonderful learning experience. I hope to become a permanent member of the team.

 

Tuesday, April 16, 2013

Property Operations Assistant Internship


by Inga Markevich

I performed my internship at the main office of Mercy Housing California.

During my internship I was assisting one of the Area Directors of Property Operations, Ms. Judy Shepard-Hall.

My daily responsibilities were:

Ø  Checking the voice messages and reporting to my supervisor if she was not in the office.
Ø  Checking and allocating the incoming mail between the property managers by scanning and e-mailing.
Ø  Sorting and filing documentation by properties in alphabetical order.

Once a week I was responsible for checking the status of weekly payments and approving payables through the company’s online system.

Also I performed different tasks such as:

ü  Working in Excel and preparing budget documentation for the properties. Mostly, I was transferring information from one document to another, following the instructions and standard format of the document.
ü  Updating information about personnel and providing it to the Department of Human Resources.

Most of the time I was working on preparing various documents for one of the new Mercy properties that will be opened by the end of this year. I updated the management plan, the resident selection criteria document, the lease agreement, and created a project description document for this property. This part of my internship was very challenging but interesting because I had to deal with lots of unfamiliar information and look for details about the project on the Internet and Mercy’s website. 

I had a chance to visit the construction area of this property and attended a power point presentation presented by the project architect. That was a very interesting experience and my first time at a construction area.

In addition, at my internship I attended a couple of business meetings with my supervisor. This allowed me to meet many people and feel the real work atmosphere of a large company.

Overall, I can say that I really enjoyed my internship at Mercy Housing California. I have learned a lot about the company and the whole process of developing and operating affordable housing for particular segments of the population. Plus, I gained good office experience in a wide non-profit organization. Even though my supervisor is a very busy person, and sometimes it was very hard for me to reach her, my internship at Mercy Housing California was a pleasant, challenging, and very knowledgeable experience.